Please read these terms carefully before using kaca89 gaming services. By creating an account and using our platform, you agree to be bound by these terms and conditions.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
These Terms and Conditions constitute a legally binding agreement between you (the "User," "You," or "Your") and kaca89 (the "Platform," "We," "Us," or "Our") governing your access to and use of our online gaming services.
For the purposes of these Terms and Conditions, the following definitions shall apply:
By accessing, registering for, or using any kaca89 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision of these terms, you must immediately discontinue use of our platform and refrain from creating an account.
kaca89 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of the platform after such modifications constitutes your acceptance of the revised terms. We recommend reviewing these terms periodically to stay informed of any updates.
To use kaca89 services, you must meet all of the following eligibility criteria:
When registering for a kaca89 account, you must provide accurate, current, and complete information including your full legal name as it appears on your Indonesian national ID (KTP), date of birth, residential address, valid email address, and mobile phone number. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Any suspicious account activity must be reported to kaca89 customer support immediately.
As part of our commitment to security and regulatory compliance, kaca89 requires all users to complete identity verification before processing withdrawals. You must provide copies of valid identification documents including your Indonesian national ID (KTP), proof of address (utility bill or bank statement dated within the last three months), and a recent photograph of yourself holding your ID document. kaca89 reserves the right to request additional documentation at any time to verify your identity or the source of your funds. Failure to provide requested documents within 30 days may result in account suspension and withholding of withdrawals until verification is completed.
kaca89 accepts deposits through approved Indonesian banking institutions including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon. The minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah), and the maximum deposit per transaction is Rp 100,000,000 (one hundred million Indonesian Rupiah), subject to verification status and account history.
All deposits are processed in Indonesian Rupiah (IDR). You are responsible for any fees charged by your financial institution for transferring funds. kaca89 does not charge deposit fees unless specifically stated. Deposits are typically credited to your account instantly upon confirmation from the payment processor. If you do not see your deposit reflected within 30 minutes, please contact our customer support team with your transaction reference number.
In accordance with our Responsible Gaming Policy, kaca89 allows users to set daily, weekly, and monthly deposit limits. Once a limit is set, it cannot be increased for 24 hours to prevent impulsive behavior. You may decrease your limits at any time, and such changes take effect immediately. We encourage all users to set deposit limits appropriate to their financial circumstances.
You may request withdrawal of your available balance at any time, subject to completion of KYC verification and meeting any applicable bonus wagering requirements. The minimum withdrawal amount is Rp 100,000 (one hundred thousand Indonesian Rupiah). Withdrawals are processed to the same payment method used for deposits, unless alternative arrangements have been approved by kaca89 in writing.
Withdrawal requests are processed within 1 to 24 hours during business days (Monday through Friday, excluding Indonesian national holidays). Bank transfer times may vary depending on your financial institution, but funds typically arrive within 1 to 3 business days after approval. kaca89 reserves the right to request additional verification documents before processing withdrawals, particularly for large amounts or if suspicious activity is detected.
kaca89 maintains the right to refuse or delay withdrawal requests in certain circumstances, including but not limited to: incomplete or pending KYC verification, suspected fraudulent activity or money laundering, bonus wagering requirements not yet fulfilled, disputed gameplay or betting patterns under investigation, or requests that violate these Terms and Conditions. In all cases, we will notify you of the reason for any withdrawal delay and the steps required to resolve the issue.
kaca89 periodically offers bonuses, promotions, and rewards to our users. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, eligible games, maximum bet sizes, and withdrawal restrictions. These terms are provided with each promotion and must be read carefully before accepting any bonus.
Wagering requirements (also known as playthrough or rollover requirements) specify how many times you must wager the bonus amount before it can be converted to withdrawable cash. Unless otherwise stated, the standard wagering requirement for kaca89 bonuses is 35 times the bonus amount. Only real-money wagers contribute toward wagering requirements; free spins, risk-free bets, and voided bets do not count.
kaca89 strictly prohibits bonus abuse, which includes but is not limited to: creating multiple accounts to claim bonuses repeatedly, using software or systems to exploit bonus terms, engaging in arbitrage betting, or any strategy designed solely to guarantee profit from bonus offers. We reserve the right to cancel bonuses, void winnings, and close accounts involved in bonus abuse without prior notice. Legitimate gameplay mistakes will be handled on a case-by-case basis with fairness to all parties.
kaca89 offers sports betting on a wide range of events including football (soccer), basketball, tennis, badminton, and other sports popular in Indonesia and internationally. All bets are subject to our sports betting rules, which govern bet acceptance, settlement, void bets, and dispute resolution.
Bets are settled based on official results as determined by the governing body of each sport. In cases where an event is postponed, abandoned, or cancelled, specific rules apply depending on the sport and type of bet placed. For football matches, if a match is abandoned before completion, bets are typically voided unless the match is replayed within 48 hours. Pre-match bets stand if the match is completed, regardless of venue changes.
kaca89 offers live betting on selected sports events with odds updated in real-time. Due to the dynamic nature of live betting, there may be a slight delay between bet placement and acceptance. If significant events occur during this delay (such as a goal being scored in a football match), we reserve the right to reject the bet. All accepted live bets are final and cannot be cancelled once confirmed.
Our online casino features slots, table games, live dealer games, and other gaming products from licensed providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others. All games operate using certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Return to Player (RTP) percentages are published for each game and represent the theoretical long-term payout rate.
Live casino games are streamed in real-time from professional studios with trained dealers. Standard casino rules apply, and dealer decisions are final. If technical issues disrupt a live game, bets may be voided or the game resumed from the last valid point, depending on the circumstances. kaca89 is not responsible for interruptions caused by your internet connection or device performance.
While our games are designed for entertainment, we recognize that gambling can be addictive for some individuals. We strongly encourage all users to set time and loss limits before playing. If you feel that gambling is negatively impacting your life, please visit our Responsible Gaming page for information on self-exclusion tools and support resources.
You are solely responsible for maintaining the security of your kaca89 account credentials, including your username and password. Never share your login information with third parties. Use a strong, unique password that is not used for other online services. If you suspect unauthorized access to your account, change your password immediately and contact our support team.
kaca89 employs industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your data and funds. However, you must also take reasonable precautions such as using secure internet connections, logging out after each session, and avoiding public computers for accessing your account.
Users of kaca89 are strictly prohibited from engaging in the following activities:
Violation of these prohibitions will result in immediate account suspension or termination, forfeiture of balances, and potential legal action where appropriate.
kaca89 provides gaming services "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service, as technical issues, maintenance periods, and external factors beyond our control may occasionally affect platform availability.
To the fullest extent permitted by law, kaca89 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or personal injury arising from your use of our services. Our total liability for any claim arising from your use of the platform shall not exceed the amount you have deposited into your account in the twelve months preceding the claim.
All content on the kaca89 platform, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of kaca89 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from kaca89.
The kaca89 name, logo, and all related trademarks are owned by us and may not be used without authorization. Game titles, provider logos, and league names remain the property of their respective owners and are used under license.
If you have any complaint or dispute regarding our services, please contact our customer support team first through live chat or email at [email protected]. We are committed to resolving issues fairly and promptly. Most disputes can be resolved through direct communication within 7 business days.
If a satisfactory resolution cannot be reached through customer support, you may escalate your complaint by submitting a formal written notice detailing the nature of your dispute, relevant account information, and the resolution you are seeking. We will investigate thoroughly and respond within 30 days.
These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from these terms or your use of kaca89 services shall be resolved through binding arbitration in accordance with internationally recognized arbitration rules.
By using our platform, you consent to the exclusive jurisdiction of the arbitration forum for resolution of any disputes and waive any objection to such jurisdiction or venue.
You may close your kaca89 account at any time by contacting customer support. Upon closure, any remaining balance after settlement of all pending bets will be returned to you via your registered withdrawal method, subject to completion of any required verification procedures.
kaca89 reserves the right to suspend or terminate your account at our sole discretion if we determine that you have violated these Terms and Conditions, engaged in fraudulent activity, or if continuing to provide services would violate applicable laws or regulations. In cases of termination for cause, kaca89 may withhold account balances pending investigation and may report violations to relevant authorities.
By creating a kaca89 account, you consent to receive communications from us via email, SMS, push notifications, and in-platform messages. These communications may include account updates, promotional offers, security alerts, and important changes to our terms or policies. You can manage your communication preferences in your account settings, although certain essential notifications (such as security alerts) cannot be disabled.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable from the remainder of these terms, and the remaining provisions shall continue in full force and effect.
For questions, concerns, or support regarding these Terms and Conditions or any aspect of our services, please contact us through the following channels:
We are committed to providing excellent service and addressing all inquiries professionally and promptly. Your satisfaction and trust are our top priorities at kaca89.
You must be 21 years or older to use kaca89 services. Single account per person. Residents of Indonesia and jurisdictions where online gaming is legal.
Identity verification required before withdrawals. Submit Indonesian national ID (KTP), proof of address, and selfie verification through secure channels.
Min deposit Rp 50,000. Min withdrawal Rp 100,000. Instant deposits via BCA, BRI, BNI, Mandiri. Withdrawals processed within 1-24 hours after verification.
All bonuses subject to specific terms and wagering requirements. Standard rollover 35x bonus amount. Bonus abuse strictly prohibited and may result in account closure.
No multiple accounts, bots, collusion, fraud, or money laundering. Violations result in immediate suspension and balance forfeiture. One account per person strictly enforced.
24/7 Indonesian-speaking support via live chat and email. Disputes handled fairly through customer support escalation. Resolution typically within 7-30 days.
Our customer support team is available 24/7 to answer any questions about these Terms and Conditions. We're here to ensure you fully understand your rights and responsibilities when using kaca89 services.
By continuing to use kaca89, you acknowledge that you have read and agree to these Terms and Conditions. Adults 21+ only. Please gamble responsibly.